Punarawah
Punarawah is a care center providing treatment solutions for any skin or hair care-related issues. They have a team of skilled and experienced dermatologists, who delivers quality and satisfactory care services to the patients. Along with quality skin care services, the brand also ensures delivering skin care products across the Indian marketplace.
The target audience of Punarawah includes patients dealing with any kind of skin or hair care issues. Also, those who cannot visit the clinic, but are looking for trusted and reliable skin care products are the targeted customers.
Hence, Purnarawah partnered with VOM with the marketing objectives to improve its clinic awareness, increase in number of patients, and improved ROAS



Challenges:
The performance marketing team at Verve Online Marketing identified critical challenges associated with the marketing growth of Punarawah. Such included trust and reliability issues, high customer acquisition costs, also a high product pricing.
Strategy:
Accordingly, the marketing campaign for Puanrawah was developed based on the following key strategies:
1
We stressed more about the service quality and experience of Punarawah, which helped in promoting trust and transparency in the marketplace.
2
The team focused on optimizing the campaigns and content quality to provide relevant information to the patients.
3
To ensure better utilization of marketing resources, we adopted geo-targeting strategies. Such ensured targeting only the relevant customers in the marketplace.
Implementation:
In the implementation process, we were worried about the trust and reliability issues that patients majorly have while consulting a doctor.
- Hence, we worked on promoting their service experiences and client testimonials to establish market trust.
- As the care clinic was based in Jaipur, hence we aimed to target the nearby regions/areas.
- We made use of graphics, and images to reflect upon the safe and quality care process being adopted by Punarawah.

Solution
Monitor audience reactions. Adjust in near-real time.
These audiences were an ideal match for:
Results
Lift sales with a revamped approach.
The initiatives introduced by our Performance marketers resulted in:
1
A 93% growth in website traffic, has helped Punarawah to get more leads at minimized advertisement costs. Hence resulting in declined CPL.
2
Further, the improvement in website traffic has contributed to a growth of 87% in the brand’s conversion rate. Such has further led to a 9X growth in ROAS.
3
Also, Punarawah has experienced a net increase of 225% in its revenue generation.
Lessons Learned:
Punarawah helped our performance marketing professionals to learn and explore the dimensions of a care center business. The learning will further help the professionals to deliver improved and better marketing services to our healthcare clients

Boost.

Optimize.
