Social Media Marketing is one of the most commonly used digital marketing approaches for brand promotion and marketing. As of the present scenario, you can easily find more than 80% of the businesses having a valid presence on social media. Whether you are a multinational entity or a small business operating in your region, it is highly recommended to have a presence on social media networks. Between 2023 and 2027 it is expected that the total ad spend on Social Media will get a steady growth at a rate of 3.76% Y-o-Y.
So, if you are a brand struggling to establish your position in the present industry scenario, then social media can act out to be a blessing for your brand. But before moving towards, you must understand in detail why you need to have a presence on social media channels. Also, how such a presence can actively be used to attract and retain audiences. You can simply go through this blog or consult with a leading social media marketing company in India to know more.
Why Social Media Marketing?
The most common question that every business or client has in their mind is why social media and not any other channel. The simplest answer to your question is that more than 60% of the global population is active on at least one of the social media platforms. It is also equivalent to approx. 93% of the total internet users.
So, if you are not on social media you are losing out on your audience as well as your competition. Also, don’t take these numbers/statistics as a standard. However, with the increase in the number of smartphone and internet users, the audience is expected to increase by 26.2% by 2030. Based on the available data, it can be reflected that 76% of the audience makes their buying decision based on the product/brand they see on social media.
But simply creating your social media profile would not deliver you with expected results. There is a need for innovative and creative strategies that can attract audiences. Also, such is important to create or enhance your social media engagement in the marketplace.
What is Audience Engagement on Social Media?
The engagement level you have on your social media profile is the sole indicator of your social media performance. You might have seen brands with thousands of followers on social media, but having a few hundred likes/comments. Whereas there are certain brands with millions of followers and also having likes/comments on their posts proportionately.
This is all about the engagement level a brand has on its social media profile. A leading Digital Marketing Company in India makes use of certain criteria to define engagement levels. Such elements include;
- Likes/comments/shares on posts
- Rate of Increase or Growth in Followers on Brand’s Social Media.
- Click Through Rate of the Post
- Brand Mentions
- Direct Messages or Queries raised on social media apart from the comment section.
Significance of Engagement on Social Media
The above factors have helped you understand how your brand’s social media engagement can be measured. But again, you might have a question, Why?
Why there is a need to measure and improve engagement? Let’s explore the benefits of having better engagement on your brand’s social media channels.
- Improves brand awareness: Having a better engagement helps to boost your brand’s awareness. If any of your potential customers mentions your brand in his story or comments on your post, then his/her connections will also get to know about it. Hence, your brand awareness will improve.
- Better Conversion: A brand with high engagement can easily convert its audience into potential customers. Due to high engagement, your audience is well aware of your brand and products. Hence, your social media posts can drive more conversions.
- Improved Brand Loyalty: Further it can be identified that a brand with better audience engagement can work on its improved loyalty.
Also, constantly engaging with the audience, through replying to their queries and posting unique posts can help to improve your brand’s relations with the audience.
- Be ahead of your competitors: It can be defined that a well-defined approach toward audience engagement can help you to stay ahead of your competitors. Engagement helps in your improved brand visibility and word-of-mouth. Also, helps to establish a relationship with your audience, which promotes loyalty.
Hence, it would not be wrong to state that the higher the audience engagement, the more likely your product is expected to stock out. But to fulfill such an expectation, you need a successful Social Media Marketing strategy to work out.
Effective Approaches to Increase Engagement
The leading social media marketing company in India has highlighted certain useful ways that can help enhance/improve your audience engagement. Such ways include:
- Maintaining Consistency: The best approach to improve your social media engagement is maintaining consistency. You must post regularly on your brand’s social media handle. Also, must be updated about the relevant industry trends. Such can help you retain your audience in the digital space.
- Be Creative: While creating social media posts or content for your brand’s social media channel/handle you must adopt a creative approach. Partnering with a leading Digital Marketing Company in India can help you find creative ideas for your brand to keep your audience engaged. Such creative ideas can also include the use of images and visual creatives in your social media posts.
- Brand Partnerships: A creative approach that is adopted by the brand to boost engagement is to work on brand partnerships. You might have seen online events sponsored by brands, or two brands co-launching a common marketing campaign. Such helps both the brand to get a wider reach and visibility.
- Influencers: A common trend being followed by the brands is to partner with influencers. Influencers are individuals with a relevant audience base who can turn out to be preferred customers for the brand. Hence, partnering with such influencers can help you bring engagement to your social media channels.
- Scheduling: If you have tried the above-mentioned approaches but still have failed to get the expected results, then you can plan on scheduling your posts. Every set of audiences has their preferred time when they visit social media. So you must partner with an experienced Social Media Marketing Company to learn more about such suitable time slots.
- Be Engaging and interactive: Your social media channel is not only about your product/service but is more about your brand as an identity. Hence, you must strive to be more engaging and interactive with your audience. An innovative way can be to use questions to drive audience interest and improve social media engagement.
60 Social Media Questions to Increase Engagement
As discussed, on your brand’s social media channel, you can use questions to drive audience interest and improve engagement. But while drafting such questions you must focus on a creative end, that can make your post stand out from your competition.
From our Social Media Marketing Experiences, we can help you identify the most creative questions that you can use on your social media channels. Such questions can further be categorized into different groups or types. Such include:
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This or that/Would Rather Question
The best approach to knowing in depth about your audience’s choice and selection. It involves simply framing your question with two alternatives. For example;
- Would you like to be in a job or have a business?
- Snapchat? Or Instagram?
- Tea Lover? Or a Coffee Lover?
- Would you rather take $100,000 or a 5-day trip to Europe?
- Running Shoes or the Sports Shoes?
- Mumbai Indians or Chennai Super Kings?
- Would you stay at home and enjoy a movie this weekend or do you plan to go out?
Such questions can be framed depending on your audience base and your product/service category. If you are a fashion brand. Then your questions can be:
- A denim tee or a cotton tee?
- Would you rather have all-season wear or summer wear?
- Would you like to follow the style of your favorite celebrity?
- Do you buy any product instantly you see? Or you prefer to wait for the sale?
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Fill in the Blanks
An interesting approach to keep your audience engaged is asking them to fill in the blanks questions. Such can be:
- Your Favourite product from our collection is ___________.
- The minimum delivery time in which you get your product is ___________.
- Your favorite color is _________.
- I want to buy a _________ this year.
- _________ is the last city I visited.
- _________ is the best product I bought online to date.
- I can sacrifice my sleep for __________.
- You are inspired by _________.
- I would like to meet ___________ if I get the chance.
Such questions help in creating a buzz among the users, as they cross-check other users’ comments and further can interact. Such interactions can help in driving engagement/traffic on your social media channel.
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If you Could?
Another interesting questioning approach that you can use on your social media handles is the “If you could” pattern. Such question types can help you add entertaining elements to your social media channel. For example;
- If you could have the option to start a business, what it be?
- If you could only have a SIM card on your device, which brand it will be?
- If you could get any product from our range for free, which one would you select?
- If you could visit any country for free, which one would it be?
- If you could get a chance to get your wish fulfilled, what it would be?
- If you could add a product to our product category, what you would recommend?
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What’s your Opinion?
To keep your audience engaged, you can also focus on taking their feedback/opinions. It is also an effective way to know more about your audience preferences and accordingly, changes can be made to the brand’s product/service.
- What was your experience while using our product?
- What’s your opinion regarding the increasing focus on AI?
- What do you think we should improve in our products/services?
- What’s your opinion regarding the upcoming cricket match win?
- What do you think will be our next launch?
- What’s your opinion on the existing AI debate?
- What is the best thing you think your hometown has?
- Do you think that technology will revolutionize every platform by 2050?
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Nostalgic Questions
A unique approach that is being adopted by brands nowadays is being nostalgic while skiing questions. Such helps in establishing and further improving your relations with your audience. Also, nostalgic questions represent that your brand values your emotions. Hence, such can also help in improving brand engagement in the digital space.
If you are a brand you can frame nostalgic questions, based on the following examples;
- What was the first product you bought with your first salary?
- Do you remember your first school picnic?
- Do you still have your first mobile phone?
- Which one was your first car?
- Do you remember your first job and colleagues?
- What is your best childhood memory?
- Do you remember the time when there were no cell phones?
- What was the first purchase you made on our platform?
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Lifestyle-related
In the present marketplace, every brand aims to deliver a unique experience to its audiences. It helps the brand to be an integral part of the audience’s lifestyle and to enhance its brand loyalty. Such lifestyle-related questions example can be:
- Which is your most preferred brand for shoes?
- Do you prefer style or brand?
- What would be your choice of destination for upcoming winters?
- What would you pick? Entrepreneurship or Job?
- What’s your pick? Lavish Bungalow or a cozy apartment?
- Do you prefer classical music or Hip-Hop?
- Do our products match your vibe or not?
- What do you aim to achieve in your life?
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Question of the day/week
An interesting format that you can adopt for your social media profile is “Question of the Day/Week/Month”. You can schedule a fixed day of the week/month or can even post a daily question to keep the audience engaged on your social media channel. Such a daily question can be associated with any of the above-mentioned criteria or any new format that you want to try on your social media.
- If you could eat only one cuisine for the rest of your life, what it could be?
- What was your best experience last week?
- Post the screenshot of the last movie you have seen.
- Are you a morning person or a night owl?
- Are you following the recent Social Media trends?
- The most interesting news you read today?
- Do you want to get famous any day?
- If you get the chance to visit our production facility, will you accept it?
- Giveaway ideas for this month?
- Any Suggestions?
These kinds of questions do not always need to be related to your brand or your product. But in every case, it must be associated with your audience’s needs and preferences.
Important Tips to Consider
However, while deciding the questions for your brand’s social media channel, you must be careful enough to know what your audience needs. Such can help you in getting better social attention and engagement.
- Consider Trends: Whatever type of question you are planning for your channel, you must be aware of the existing and emerging social media trends. Following social media trends can allow your brand to get better brand visibility.
- Use Polls: Asking questions is a unique and fun approach, but it can also be tiring for the audience to write their specific answers. So to avoid such a situation, you can make use of polls. Simply post your question and 2–4 options from which the user can select one. It can help in boosting your social media engagement.
- Use Images: Simply posting questions on your social media page can be boring. So to make it interesting and to grab the audience’s attention, you can plan on creative images. Either you can post an image with your question or can integrate your question within the image to give it an attractive look.
- Be Clear and Concise: While developing questions for your social media, you must be clear and concise. Your question must have the minimum possible words, but still be able to communicate the idea to your audience.
Conclusion
Hope the above discussion has provided you with a unique approach to boosting your social media engagement. If you are still confused regarding the type and nature of questions to be posted, you must partner with experienced social media marketers at Verve Online Marketing, the leading Social Media Marketing Company in India. At Verve Online Marketing, we conduct research to understand the market trends in-depth. Accordingly, develop customized social media strategies that can your brand grow.
So what are you waiting for? Book your consultation call today and reach new heights through your social media.